Hi All,
I have configured an auto routing from my gmail account to Salesforce (email to case) . When I send an email to the configured account I see that there are multiple emails received under that specific case.
Snapshot attached. Can anyone please let me know why do I have this problem?
Regards
Sagar Vasani View attachment 436
I have configured an auto routing from my gmail account to Salesforce (email to case) . When I send an email to the configured account I see that there are multiple emails received under that specific case.
Snapshot attached. Can anyone please let me know why do I have this problem?
Regards
Sagar Vasani View attachment 436